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Help

Thank you for visiting our online store.

We are adding new products daily so please feel free to visit regularly. If you see something on our website, or social media, and would prefer not to order online, we are happy to assist you with an over the phone transaction. Please call us at 515-330-2439 so that we may help satisfy your needs.

 

Return / Exchange Policy

MoMere allows 10 days from the date of purchase in which you may exchange or return an item for store credit. We do not give refunds.

All Sales are final on consignment items, sale, and clearnce itms.

The item must have all its original tags and packaging and the receipt is necessary. MoMere reserves the right to decline a return or exchange if the item is not in saleable condition.

 

Delivery vs Shipping

MoMere uses standard rate shipping through USPS. If you would like you items shipped to you please select the "Delivery" option under shipping method at checkout. We are happy to provide FREE local pickup to those in the Des Moines area. Please select the "Local Pickup" option at checkout. Orders typically take 24 hours to process, however if you need your items for same day service, please add a comment in Add Order Notes, and we will make every effort to complete your request. Please call us at 515-330-2439 when you are on your way and we will bring your order out to your vehicle. Hours available for pickup are Tuesday - Friday: 11am - 5pm, and Saturday: 11am - 3pm or by appointment.

We thank you for understanding as we adapt to new methods of service. We hope your experience at MoMere is nothing short of fabulous!

 

Coupon Codes

From time to time we will offer coupon codes for online sales. Please redeem available coupon at checkout by clicking the Add Coupon Code button under your order total. Once you submit your order we are unable to add or remove any coupon codes that would affect your total. Coupon codes are valid on in-stock merchandise only and cannot be applied to out of stock or waitlist items. Coupon codes may not be combined with other promotios or discounts. MoMere reserves the right to alter or discontinue  coupon codes at our discretion.